Who are we?

This website www.ubombosugar.com (“Website”) is owned and operated by Ubombo Sugar Limited.

Ubombo Sugar Limited
Portio Farm 161
Big Bend
Eswatini

(“Ubombo Sugar Limited”, “we”, “our” or “us”).

Any personal information provided to or collected by Ubombo Sugar Limited is controlled by Ubombo Sugar Limited, the “responsible party” for the purposes of the Protection of Data Protection Act, 2022.

Purpose of this notice

This privacy notice tells you about the personal information we collect about you when you visit our Website or otherwise provide us with your personal information, why we collect it, and what we do with it.

This privacy notice applies to any personal information that may be collected by Ubombo Sugar from you when using our Website.

It also tells you how you can exercise your rights (including the right to object to some of the data handling we carry out). More information about your rights and how you can exercise them is set out in the “Your Rights” section below.

What personal information do we collect?

• Site and computer data
• Information you send us
• Recruitment
• Your Rights

Site and computer data

How do we use this data?

When you browse our Website, we use cookies to collect:

• Information about your use of our Website – we collect standard internet log information and details of visitor behaviour patterns. This helps us understand visitor numbers and Website usage without identifying users personally.
• Information about your computer – we collect IP addresses, operating system details, and browser type to maintain security and improve website performance.

If required, we use Google Analytics to collect this data, but it is processed anonymously. We do not attempt to identify users.

If you do not want us to collect this information, you can use your web browser’s “Do Not Track” (DNT) feature. More information about DNT can be found at allaboutdnt.com.

For more information about how we use cookies, see our Cookie Policy.

How long do we keep this information?

We retain browsing data for a maximum of 12 months.

Who do we share this information with?

We may share this information with service providers who help us manage our Website.

Information you send us

How do we use this data?

You are not required to provide any personal information when using our Website. However, if you use our ‘Contact Us’ form or reach out to us, we will use the provided information to respond to your inquiry.

We may also use this information to access professional advice and comply with legal obligations.

For details on how we handle recruitment-related data, see the Recruitment section below.

How long do we keep this information?

Routine queries are usually retained for 12 months. However, in some cases (e.g., legal matters), records may be kept for up to 7 years.

Who do we share this information with?

Your data may be shared with service providers and legal advisers if necessary to resolve an issue. We do not share your information unless:

• We have your permission.
• We are legally required to do so.
• It is necessary to enforce our rights or property.
• It is required for a business sale or transfer.

Where do we transfer this information?

Information sent via our Website is stored within South Africa. If transferred outside, appropriate confidentiality measures are enforced.

Recruitment

If you apply for a position through our Careers Portal, we will collect and process personal information as per recruitment guidelines.

Your Rights

You have the right to:

• Request confirmation of personal data we hold about you.
• Receive a copy of your personal data in a machine-readable format.
• Know the identity or category of third parties who have access to your data.
• Request corrections for inaccurate or incomplete data.
• Request deletion of irrelevant, excessive, outdated, or unlawfully obtained data.
• Object to our processing of your personal information.
• Request the restriction of data processing in certain cases.

There are some exceptions, such as legal obligations that require us to retain certain data. If you wish to exercise any of these rights, please contact us via our Contact Us page.

This privacy notice was last updated on 1 April 2021.